<- Back

what is expected

When USB cable is connected to laptop and phone, phone icon should appear in laptop along side "my computer".

If everything goes fine, you should see USB file transfer turned on notification in Phone as well.

What is the issue?

But if the cable is low quality, you will not see usb options in notification area of phone. You can fix this issue by purchasing the high quality cable with below features.

  • transfer speed more than or equal to 480mbps
  • 56k Oham resistor - This is very important for addressing compatibility issues

99% of the time, issue is with cable and not with phone or computer. There are several solutions as mentioned below

  • use different usb port - If other usb devices are working on the port, then usb cable should work on the same port. So unless usb port is completely damaged, this solution is not going to work.
  • check android driver in PC - This solution is not going to work as well because drivers are automatically installed.
  • enable usb debugging in phone - This solution is also not going to work because usb debugging option is only required for development purposes only.
  • Restart phone and laptop - This solution is not going to work as USB devices are plug and play meaning we do not need to restart devices for them to work.

Links to buy the cable on amazon

Web development and Automation testing

solutions delivered!!